There is a problem
Check smartcard set up
This page can be used as a tool, to check if your device is set up to work with Care Identity Authentication.
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Working
Not working
Not everything is set up correctly
The use of smartcards with Care Identity Authentication is not supported on your operating system. The supported operating systems are Windows 7, Windows 8.1 and Windows 10.
The use of smartcards with Care Identity Authentication is not supported on your browser. The supported browsers are
| Windows 7 | Internet Explorer 11, Chrome and Edge (Chromium versions) |
| Windows 8.1 | Internet Explorer 11, Chrome, Firefox and Edge (Chromium versions) |
| Windows 10 | Internet Explorer 11, Chrome, Edge (Chromium versions) and Firefox |
To use Care Identity Authentication, provide the information above to your local IT support team who will be able to use this, along with the IT support guidance, to help correct any issues.
Checking your device...
This could take a minute.
If it takes longer there could be a problem with the service. Please try again later, reinserting your smartcard and PIN, or contact your local IT support.
Report
Working
Not working
Not everything is set up correctly
To use Care Identity Authentication, provide the information above to your local IT support team who will be able to use this, along with the IT support guidance, to help correct any issues.
Everything is set up correctly
You should be able to gain access to services using Care Identity Authentication.